by Ryan Ogden | Dec 12, 2022 | Learn
After reviewing submissions from organizations for our SOP makeover program, we put together a list of the top 10 improvement opportunities or mistakes to avoid when creating SOPs. Lack of audit trail – SOPs should include the name of the author and document controls,...
by Ryan Ogden | Nov 18, 2022 | Learn
Parsing means separating, and we came up with this term after working with clients documenting their procedures. In an interview setting, the interviewee often gives so much information that you end up with a blob or paragraphs. Your job as the interviewer is to...
by Ryan Ogden | Oct 18, 2022 | Learn
Who should assist with capturing SOPs? Do your roles change, or are there always key roles for every SOP? At Momentum, we assign four key roles in each SOP. These roles include: Author Approver Champion Doer These roles help answer the questions of who, where, when,...
by Ryan Ogden | Sep 18, 2022 | Learn
One of the most powerful questions when capturing an SOP is, what does good look like? If you can remind yourself of that question, it will transform the way you capture an SOP. If all you did was ask that question, you’d be off to a great start, but we have a...
by Ryan Ogden | Aug 18, 2022 | Learn
SOPs are critical to any successful business, but why can it be daunting to create, update or overhaul your organization’s SOPs? It is because of how companies capture, convey, and control SOPs. Let’s dive into why the three C’s are so critical to...
by Ryan Ogden | Jun 22, 2022 | Learn
How to Create a Procedure Map for Your Business The procedure map is a great way to focus and prioritize the areas of your business that need to be documented. If you’re trying to write multiple procedures or don’t know where to start, the procedure map is a...
